Privacy policy

Effective Date: April 23, 2026
Last Updated: April 23, 2026

1. Introduction

Welcome to Gardenz (“we,” “us,” “our,” or the “App”). Gardenz is a mobile gardening and garden planner application developed and operated by WEBNUM LLC, a limited liability company registered in the Republic of Uzbekistan with its principal place of business in Tashkent, Uzbekistan.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you download, install, access, or use the Gardenz mobile application on iOS or Android devices. By using Gardenz, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

If you do not agree with any part of this Privacy Policy, please do not use Gardenz.

Contact Information:
WEBNUM LLC
Email: info@webnum.com
Location: Tashkent, Uzbekistan

2. Information We Collect

We collect several types of information to provide, maintain, and improve the Gardenz experience. The categories of information are described below.

2.1 Information You Provide Directly

When you use Gardenz, you may voluntarily provide the following information:

Account Information: Username (e.g., “test1”), profile picture or avatar selection, and optional display name.
Garden Data: Information about your gardens, including garden name (e.g., “My Garden”), location type (e.g., Balcony, Backyard, Indoor), grid layout, plant placements, and custom notes.
Plant Data: Plant types you are growing, planting dates, growth stages, harvest dates, watering schedules, fertilizing schedules, and personal notes about your plants.
Task Data: Gardening tasks you create, complete, or schedule through the planner.
User Preferences: Measurement unit preferences (Celsius/Fahrenheit, metric/imperial), notification settings, vibration preferences, language selection, and theme preferences.
Communications: Messages, questions, or content you send to our Gardener AI assistant feature, as well as any communications you send to our support team at info@webnum.com.
Feedback and Reviews: Any feedback, reviews, suggestions, or reports you voluntarily submit to us.

2.2 Information Collected Automatically

When you use Gardenz, certain information is collected automatically:

Device Information: Device model, operating system version (iOS/Android), device identifier (such as IDFA on iOS or AAID on Android), screen resolution, language settings, and time zone.
Usage Data: App features you use, screens you visit, buttons you tap, time spent in the App, crash reports, performance data, and error logs.
Location Data: With your explicit permission, we access your approximate location (city-level, such as “Tashkent, UZB”) to provide location-relevant features including weather information, planting calendars adjusted to your climate zone, and seasonal gardening recommendations. You can deny, revoke, or modify location permissions at any time through your device settings.
Weather Data: Based on your location, we retrieve weather conditions (temperature, cloud cover, humidity) to provide gardening recommendations.
Log Data: IP address, access timestamps, session duration, and referring URLs (where applicable).

2.3 Information from Third-Party Services

Gardenz integrates with third-party services that may provide us with additional information:

Analytics Providers: We use analytics tools to understand how users interact with Gardenz, which helps us improve the App.
Advertising Networks: If you use the free version of Gardenz, advertising networks may collect advertising identifiers to serve personalized ads.
Subscription and Payment Processors: Apple App Store and Google Play Store process your subscription purchases (Gardenz PRO). We do not directly receive or store your payment card information.
AI Service Providers: When you use the Gardener AI assistant feature, your queries are processed through third-party AI service providers to generate responses.

2.4 Information We Do NOT Collect

We want to be transparent about what we do not collect:

We do not collect financial account numbers, bank details, or full credit card numbers.
We do not collect government identification documents (passport numbers, social security numbers, or national IDs).
We do not collect health or medical records.
We do not collect biometric data.
We do not access your phone contacts, SMS messages, call logs, or email content.

3. How We Use Your Information

We use the information we collect for the following legitimate purposes:

3.1 To Provide and Operate Gardenz

Create and maintain your user account
Enable core features such as the garden planner, plant tracker, task scheduler, and growth stage monitoring
Save your gardens, plants, tasks, and preferences across sessions
Sync your data across devices when you sign in to the same account
Provide weather-based and location-based gardening recommendations

3.2 To Personalize Your Experience

Customize planting calendars based on your geographic location and climate zone
Recommend plants suitable for your growing conditions
Display seasonal guides relevant to your hemisphere and region
Remember your measurement unit preferences (Celsius/Fahrenheit) and display preferences
Adjust content to your selected language

3.3 To Power the Gardener AI Assistant

Process your questions through AI services to provide gardening advice
Analyze queries to improve AI response quality over time
Maintain conversation context within a session

3.4 To Send Notifications

Send push notifications about watering reminders, fertilizing schedules, harvest dates, and upcoming tasks (only with your permission)
Notify you about seasonal gardening tips relevant to your location
Send important account and service announcements

You can disable notifications at any time through the App settings or your device system settings.

3.5 To Improve and Develop Gardenz

Analyze usage patterns to identify which features are most valuable
Diagnose and fix bugs, crashes, and performance issues
Develop new features based on user behavior and feedback
Conduct A/B testing to optimize user experience

3.6 To Communicate with You

Respond to your support requests and inquiries sent to info@webnum.com
Send important updates about the App, changes to this Privacy Policy, or changes to our Terms of Use
Send optional marketing communications (only with your explicit consent, where required by law)

3.7 To Display Advertising (Free Version)

Show ads through third-party advertising networks (such as Google AdMob) in the free version of Gardenz
Measure ad performance and prevent fraud
Subject to Apple’s App Tracking Transparency (ATT) framework on iOS, where applicable

3.8 To Ensure Legal Compliance and Security

Detect, prevent, and respond to fraud, abuse, security incidents, and illegal activity
Enforce our Terms of Use
Comply with applicable laws, regulations, legal processes, and governmental requests
Protect the rights, property, or safety of WEBNUM LLC, our users, and the public

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar data protection laws, we rely on the following legal bases to process your personal data:

Performance of a Contract: To provide Gardenz services you requested (such as saving your garden data and syncing across devices).
Legitimate Interests: To improve our App, ensure security, prevent fraud, and conduct analytics — balanced against your rights and freedoms.
Consent: For location access, push notifications, personalized advertising, and optional marketing communications. You may withdraw consent at any time.
Legal Obligations: To comply with applicable laws, regulations, and court orders.

5. How We Share Your Information

We do not sell your personal information. We share your information only in the limited circumstances described below.

5.1 With Service Providers

We share information with trusted third-party service providers who perform services on our behalf, including:

Cloud Storage and Hosting: To store your garden data, plant records, and user preferences securely.
Analytics Providers: To help us understand App usage and improve the experience.
Crash Reporting Services: To diagnose and fix technical issues.
Weather Data Providers: To deliver accurate weather information for your location.
AI Service Providers: To process queries sent to the Gardener AI assistant feature.
Advertising Networks: To serve ads in the free version of Gardenz (such as Google AdMob).
Payment Processors: Apple App Store and Google Play Store process all subscription transactions.
Customer Support Tools: To manage your inquiries sent to info@webnum.com.

All third-party service providers are contractually obligated to use your data only for the specified purposes and to implement appropriate security measures.

5.2 For Legal Reasons

We may disclose your information when we believe in good faith that disclosure is necessary to:

Comply with applicable laws, regulations, or legal processes (such as court orders or subpoenas)
Respond to valid requests from government authorities
Enforce our Terms of Use and other agreements
Protect the rights, property, or safety of WEBNUM LLC, our users, or the public
Prevent or investigate potential fraud, security threats, or illegal activity

5.3 Business Transfers

If WEBNUM LLC is involved in a merger, acquisition, reorganization, bankruptcy, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

5.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5.5 Aggregated or De-Identified Data

We may share aggregated, anonymized, or de-identified information (which cannot reasonably be used to identify you) for research, analytics, marketing, and business purposes.

6. AI-Powered Features Disclosure

Gardenz includes the Gardener AI assistant feature, which provides gardening advice, plant care guidance, and answers to your gardening questions. You should be aware of the following:

Your queries to the AI assistant are processed through third-party AI service providers to generate responses.
AI responses are automatically generated and may contain inaccuracies, outdated information, or errors. They should not replace professional horticultural, agricultural, or medical advice.
Do not enter sensitive personal information (financial data, health information, government IDs, or confidential third-party information) into the AI assistant.
We may use anonymized AI interaction data to improve the feature’s quality and accuracy.
You are responsible for verifying AI-provided information before acting on it, especially regarding plant toxicity, pesticide use, or any action that could affect human or animal health.

7. Data Storage, Security, and Retention

7.1 Data Storage Location

Your data is stored on secure cloud servers operated by our service providers. Data may be transferred to and stored in countries other than your country of residence, including countries that may have different data protection laws than your jurisdiction.

7.2 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit using TLS/SSL protocols
Encryption of data at rest where applicable
Secure authentication mechanisms
Access controls limiting employee access to personal data on a need-to-know basis
Regular security audits and vulnerability assessments
Secure software development practices

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

7.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account Data: Retained while your account is active.
Garden and Plant Data: Retained while your account is active or until you delete specific entries.
Usage and Analytics Data: Retained for up to 24 months for analytics purposes, then aggregated or deleted.
Crash and Error Logs: Retained for up to 12 months for debugging purposes.
Communications: Support emails retained for up to 36 months.
Legal and Compliance Records: Retained as required by applicable law.

When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required for legal, regulatory, tax, or fraud prevention purposes.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

8.1 Universal Rights (Available to All Users)

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information and your account.
Withdraw Consent: Where processing is based on consent, withdraw your consent at any time.

8.2 Additional Rights for EEA/UK Users (GDPR)

Restriction: Request that we restrict processing of your data in certain circumstances.
Data Portability: Receive your data in a structured, commonly used, machine-readable format.
Object: Object to processing based on legitimate interests or for direct marketing purposes.
Lodge a Complaint: File a complaint with your local data protection authority.

8.3 Additional Rights for California Users (CCPA/CPRA)

Right to Know: Request details about the categories and specific pieces of personal information we collect.
Right to Delete: Request deletion of your personal information.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out of Sale/Sharing: We do not sell your personal information. If this practice ever changes, we will provide an opt-out mechanism.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

8.4 How to Exercise Your Rights

To exercise any of these rights, contact us at info@webnum.com. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before fulfilling your request.

9. Children’s Privacy

Gardenz is not directed at children under the age of 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child without verifiable parental consent, we will delete that information promptly.

If you are a parent or guardian and believe your child has provided personal information to Gardenz, please contact us at info@webnum.com and we will take immediate action to remove the information.

10. Third-Party Services and Links

Gardenz may contain links to third-party websites, services, or content (such as blog articles in the Explore tab, seasonal guides, or external gardening resources). This Privacy Policy does not apply to such third parties. We encourage you to review the privacy policies of any third-party services before providing them with personal information.

The following third-party services are currently integrated with Gardenz:

Apple App Store and Google Play Store (subscription processing)
Google AdMob or similar advertising networks (for free-tier advertising)
Cloud hosting and database providers (for data storage)
Analytics providers (for usage analytics)
Weather data APIs (for location-based weather information)
AI service providers (for the Gardener AI assistant feature)

11. App Tracking Transparency (iOS)

On iOS devices running iOS 14.5 or later, Gardenz complies with Apple’s App Tracking Transparency (ATT) framework. When required, Gardenz will request your permission before tracking your activity across other apps and websites owned by third parties for advertising purposes.

You can change your tracking preferences at any time through Settings → Privacy & Security → Tracking on your iOS device.

If you deny tracking permission, you will still be able to use Gardenz, but ads shown in the free version may be less personalized.

12. International Data Transfers

WEBNUM LLC is based in Tashkent, Uzbekistan. Your personal information may be transferred to, stored, and processed in Uzbekistan, the United States, the European Union, or other countries where our service providers operate.

When we transfer your personal information from the EEA, UK, or other jurisdictions with data protection laws, we rely on appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your information receives adequate protection.

13. In-App Purchases and Subscriptions

Gardenz offers premium features through Gardenz PRO subscriptions. Please note the following:

All payments are processed by Apple App Store (iOS) or Google Play Store (Android). We do not receive or store your payment card information.
Subscription purchases are governed by Apple’s and Google’s respective terms and privacy policies.
Your subscription status (active/inactive, tier, expiration date) is provided to us by the App Stores to unlock premium features.
Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.
You can manage or cancel your subscription through your Apple ID or Google Play account settings.

For billing inquiries, contact Apple or Google directly, as they process the transactions.

14. Do Not Track Signals

Some web browsers and mobile operating systems offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for DNT, Gardenz does not currently respond to DNT signals. However, you can control tracking and advertising preferences through:

iOS: Settings → Privacy & Security → Tracking (App Tracking Transparency)
Android: Settings → Google → Ads → Opt out of Ads Personalization
Within Gardenz: App settings to disable notifications, location access, and other data collection features

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or features. When we make material changes, we will:

Update the “Last Updated” date at the top of this document
Notify you through the App (via in-app notification or banner)
For significant changes, provide 30 days’ advance notice before the changes take effect

We encourage you to review this Privacy Policy periodically. Your continued use of Gardenz after the effective date of any changes constitutes your acceptance of the updated policy.

16. Uzbekistan Data Protection Compliance

As a company registered in the Republic of Uzbekistan, WEBNUM LLC complies with the Uzbekistan Law “On Personal Data” (No. ЗРУ-547 of July 2, 2019) and related regulations. This includes obligations regarding localization of personal data of Uzbekistan residents, security measures, and user rights.

17. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please contact us:

WEBNUM LLC
Email: info@webnum.com
Location: Tashkent, Uzbekistan

For privacy-related inquiries, please include “Privacy Policy – Gardenz” in the subject line to help us respond efficiently.

We aim to respond to all privacy inquiries within 7 business days and resolve requests within 30 days (or as required by applicable law).

18. Acknowledgment

By downloading, installing, or using Gardenz, you acknowledge that:

You have read and understood this Privacy Policy.
You consent to the collection, use, and sharing of your information as described.
You understand your privacy rights and how to exercise them.
You agree to the terms set forth in this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please discontinue use of Gardenz and uninstall the App from your device.

This Privacy Policy is effective as of April 23, 2026, and was last updated on April 23, 2026.